Great Eccleston Post Office to close

Great Eccleston Post Office
Great Eccleston Post Office
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The post office in Great Eccleston is set to close and be replaced by a service in a local store.

Currently at 66 High Street, the post office is set to close some time after Christmas with the new service at Jay Cee’s Store, Chesdale House, The Square.

We are confident that this vibrant new-style post office at the heart of the local community will meet customer needs

Suzanne Richardson

The service will be provided at an open-plan counter in the store, where the post office terminal will sit alongside the till.

There will be one redundancy in the moving process with current Jay Cee’s store employees being trained for the new roles.

All the staff will be trained to post office professional standards of service and security and there will also be a hearing loop at the counter, a post office spokesman said.

The change will see longer opening hours, 6am to 10pm Monday to Saturday and 6am to 3pm and 7pm to 9:30pm on Sunday.

It will also offer wide a range of post office and mails services, including special delivery, local collect, home shopping returns, making online banking cash deposits and withdrawals, withdrawals using a post office card account, sending funds abroad using Moneygram, paying bills, pre-ordering travel money and applying for travel insurance and topping up mobile phones.

The official date of the closure and the move has not yet been set although posters will be displayed around the current post office when a date is decided.

Suzanne Richardson, regional manager said: “We are making it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents.

“We are confident that this vibrant new-style post office at the heart of the local community will meet customer needs. This modernisation is part of a major investment programme, the largest in the history of the post office and will secure services for the future. The investment marks a commitment to our no more branch closure programme.”

It comes after an announcment in 2012 from the post office saying it would be investing £1.34bn for the post office network to undertake a transformation programme across 6,000 branches. In November 2013 the government announced a further £640m investment in the project.