Village post office will now be open (almost) all hours

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A village post office is making its own bit of history by drastically extending its opening hours.

Bilsborrow Post Office will offer access to services seven days a week.

It is extending its service by a bumper 59 hours a week, with counters to be open from 6am to 9pm daily – even at weekends.

A Post Office spokesman: “Bilsborrow Post Office is to be refurbished to create a more modern environment for customers, as well as providing significantly increased opening hours.”

The drive to create a ‘modern open-plan retail environment’ forms part of wider plans to modernise the network.

Typically closed glass counters are being replaced with open desks, although there is still a place for traditional screened counters where needed.

Postmaster and supervisor Mr Chris Davenport said he thought getting rid of the thick glass screens would help the service to seem more personal and the post office hours would mirror the store’s hours.

The post office will continue to provide its outreach mobile services to Glasson Dock, Quernmore, Calder Vale and St Michael’s.

The new-look branch will be officially launched on November 15.

The post office and store will remain open while the changes are made.

Post Office regional network manager Adrian Wales said: “We understand how important having a post office is to residents in the area and we are confident that this new modern service will meet the needs of the local community and secure services for the future.

“The modernisation is part of a major investment programme to convert the post office network to new-style branches and this investment, the largest in the history of the Post Office, marks a commitment to no more branch closure programmes.”